In today’s competitive environment, product and service innovations are re-defining accepted levels of performance. A good Complaints Management System is one of the crucial requirements for successful businesses when managing customers’ needs and protecting their brand.We are ISO certified company that provider of ISO 10002 Certification in Ahmedabad, India. ISO 10002 standards is customer satisfaction standard provides guidance on the method of complaints handling associated with product among a corporation as well as suitable for different parts of management system such as planning, design, operation, maintenance and improvement.We are ISO certified company that provider of ISO 10002 Certification in Ahmedabad, India. ISO 10002 standards is customer satisfaction standard provides guidance on the method of complaints handling associated with product among a corporation as well as suitable for different parts of management system such as planning, design, operation, maintenance and improvement.

ISO Consultant Ahmedabad offers ISO 10002 Certifications Services to the organization of all sizes and in all sectors including private, public and voluntary sectors and define a way for them to differentiate themselves form their competitors. Our company is renowned as ISO 10002 Consultancy which helps customers to improve their customer services by specifying ISO 10002 Certifications, ISO 10002 Consultant services. These certifications will help organization to better understand, identify, manage and deal with their customers' complaints successfully.

Benefits

By approving the management system, your ability to retain the loyalty of your patrons will be enhanced.
Implementing your complaints management system demonstrates to stakeholders that you have a real commitment to managing customer care issues and have proceed in place to handle, analyze and review complaints.
Recognizing and addressing the needs and expectations of complainants
Implementation and certification ensures a consistent approach to handle customer queries, enabling you to identify trends and eliminate the causes of complaints, as well as improve your organization's operations.

Auditing of the complaints-handling process
It helps you to adopt a customer-focused approach to resolving complaints and encourage personnel to improve their skills in working with customers.
The standard is compatible with ISO 9001 quality allowing you to add value and efficiency to your organization. It also provides guidance specifically for small businesses.
It provides a basis for continual review and analysis of complaints-handling process, the resolution of complaints and where improvements can be made.
Reviewing the effectiveness and efficiency of the complaints-handling process

ISO 10002 Consultant

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